About
What is Salesforce?
Salesforce is a CRM (customer relationship management) platform. Teams use it to keep their accounts, contacts, leads and deals in one place, track the pipeline and forecast revenue. Salesforce also offers products for service, marketing and commerce, plus AI features. It works well as the system of record. It falls short when a whole team runs a process on it: changing fields or page layouts is an admin job, and the steps around the CRM, like approvals and commission math, often end up in spreadsheets.
Use cases
What you can do
- Build a pipeline review screen that groups open Salesforce opportunities by rep, stage and close date, so managers walk through deals without exporting a report first.
- Roll up the forecast by rep and region in one view that matches how your VP of sales wants the number presented each week.
- Calculate commissions from closed-won opportunities using your own quota and accelerator rules, then show each rep how the payout was figured.
- Route discount and deal desk requests to the right approver, with the account, deal size and requested terms on one screen.
- Prepare account plans and QBR notes that start from the Salesforce account, its contacts and its open deals, and keep your team’s own fields beside them.
Setup
How it works
You keep using Salesforce as you do today, and the internal tool plugs into it. An admin connects your Salesforce account once on Genipy’s Integrations page, then chooses which tools may use it. You describe the tool to your AI the way you’d brief a colleague: “Build a forecast roll-up that shows commit and best case by rep and region from our open Salesforce opportunities, with last week’s number next to it.” When it’s ready, you click Publish. Every version passes automatic checks before your team can open it. Then you invite teammates by email, each with a role: Viewer, Editor or Owner.

