1. Purpose
These terms govern visits to genipy.com and, where offered to a customer, access to the Genipy platform. They supplement any quote, order form or written agreement. The document governing a customer relationship takes precedence where the documents conflict. Genipy is operated by Christopher Lafay EI, a sole proprietorship trading as CLOUD MIND LINK SOLUTIONS (CMLS).
2. Website access
The public website is available free of charge, apart from your own internet access costs. We may change, suspend or limit access for maintenance, security or product development. No specific uptime commitment applies to the public website.
3. Accounts and service access
When a Genipy workspace is provided, each user must protect their access credentials and use the service only for the authorized organization. The customer’s administrator manages team access and must promptly report any suspected unauthorized access.
4. Acceptable use
You must use the website and service in accordance with applicable law, third-party rights and the documentation provided. You must not circumvent security controls, disrupt the service, introduce malicious code or process data without the necessary authority and notices.
5. Third-party services and AI
Genipy may connect a workspace to external services selected by the customer. The customer is responsible for having the rights to use those services and for complying with their terms. AI tools, accounts and data connected by the customer remain subject to their respective providers’ terms.
6. Intellectual property
Genipy, the website, its trademarks and its components remain the property of CMLS or their respective owners. Customers retain their data and content. Any service-use right is limited, non-exclusive, non-transferable and defined by the applicable commercial agreement.
7. Availability and liability
We use reasonable measures to secure the service. Any warranties, liability limits, service levels and remedies for a paid service are those stated in the applicable quote, order form or contract.
8. Changes
We may update these terms to reflect legal, technical or functional changes. The “Last updated” date appears at the top of this page. Material changes to an active contracted service follow the process set out in the applicable agreement.
9. Governing law
These terms are governed by French law. Subject to mandatory rules, the competent courts of Montbéliard, France have jurisdiction over related disputes.