About
What is Google Contacts?
Google Contacts holds the people behind your customer, prospect, partner and supplier records. Teams often retype the same name, email and phone number into several tools, which creates gaps and duplicate records. A Genipy tool can look up the contacts the connected Google account already knows and create a new contact as part of a controlled workflow.
Use cases
What you can do
- Look up a buyer’s email and phone number from the account page before a call.
- Create a Google Contact after a qualified lead is approved by a manager.
- Pre-fill a handoff or meeting request with the contact details the team already has.
- Give partner managers one screen for the people attached to an account or program.
- Avoid retyping a contact after a form or email has already collected the details.
Setup
How it works
An admin connects Google Contacts once and chooses the tools that may use it. Explain to your AI when the tool should search for a person and when it should create one, for example after a rep qualifies an inbound lead. The integration lists and reads contacts and creates new ones. Editing and deleting an existing contact stay in Google Contacts. Every version passes automatic checks before your team can open it.

